TERMS & CONDITIONS

SUNGLASSJUNKIE wants you to enjoy your purchase and we will do our best to ensure that's what happens. Should there be anything in the way of total satisfaction, Please contact us via EMAIL

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A FEW THINGS YOU SHOULD KNOW
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We may not be able to accept your order, or part of your order, due to one of the following reasons:

• authorisation of your payment failed
• we made a pricing or product description error
• you're not eligible to order from Sunglassjunkie.com
• if your delivery address is a PO Box

If there are any problems with an order, you'll be contacted by one of our friendly team. It's recommended that you include a contact telephone number when completing customer information set-up - this will enable us to reply quickly.

Please note that we do not offer replacements for incorrect addresses or shipments shown as "delivered" in tracking update. However, we will do our best to work with you should such points of confusion arise.

We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. Please see our delivery page for more information.

Your log in details are exclusive to you, are non-transferable, and must be treated as strictly confidential at all times. In the event that you have any concerns regarding your log in details, or become aware of any misuse, you can contact us via EMAIL

We do not store credit card details nor do we share financial details with any 3rd parties

We make every effort to ensure that the colours you see on screen are as close as possible to the actual product. Unfortunately every computer / display device is different and therefore sometimes subtle colour differences and textures may not be fully represented on some screens.

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I CHANGED MY MIND ABOUT MY ORDER:
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If you change your mind about an order and want to cancel it, you can do so up to the point when it is dispatched. Orders are normally processed immediately after they've been placed, so we may have already packed your order and made arrangements for it to be sent when you cancel it. If this is the case then we can't always stop the order from being delivered. Once you receive the order, just return it to us complete with all packaging.

To cancel your order, Please contact us via EMAIL

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STANDARDS & CARE INSTRUCTIONS:
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You can rest easy knowing that all of our sunglasses undergo rigorous tests to make sure each pair pass all of the required Safety Standards. However, sunglasses are still fairly fragile and lenses can scratch easily. The following guidelines will help you to look after your sunglasses and keep them looking good for longer.
  • Our quality sunglasses provide 100% UV protection and conform to BS EN 1836:2005 + A1 2007 and EN ISO 12312-1:2013.
  • Do not use any sunglasses to view the sun directly.
  • Clean your sunglasses with a soft cloth, preferably one that has been specifically developed for cleaning lenses.
  • Store your sunglasses in the case provided.
  • Avoid putting your sunglasses face down on any surface as this may scratch the lenses.
  • On a hot day avoid leaving your sunglasses on your car's dashboard as the heat can damage the lenses and distort the frame.
  • Avoid wearing your sunglasses on the top of your head as this may also distort/stretch the frames.
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COOKIES POLICY
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We use cookies to improve your browsing experience. Cookies are small information files that enable us to compare and understand how our users browse our site and thereby improve their browsing experience.
The cookies we use for browsing our website are:
Facebook & Twitter: You can choose to share content from our site with others via these social networks, and so you may be sent cookies from these websites.
Google Analytics: Application developed by Google in order to distinguish the users who browse our website; however, under no circumstances does it allow us to find out their identities.
Likewise, we also use cookies in order to differentiate between the different tracker objects created during the session. Cookies are created when the Javascript library is loaded and there is no previous version of the cookie. It is updated every time data is sent to Google Analytics.
If you do not want to accept these cookies, please configure the settings of your internet browser to remove them from your computer's hard drive, block them or notify you in the event that they are being installed. To continue without any changes in your settings for cookies, simply continue to navigate the site.

You can use the cookie settings of the browser installed on your computer to enable, identify, block or remove the cookies installed on your computer. You can find information on how to do this in the following browsers:
- Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Chrome https://support.google.com/chrome/answer/95647?hl=en
- Explorer http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
- Safari https://support.apple.com/kb/ph5042?locale=en_US

FOR MORE INFO ON GENERAL TERMS AND POLICIES, PLEASE REFER TO LINKS AT BOTTOM OF CHECKOUT PAGE. BY SUBMITTING YOUR PURCHASE, YOU ACKNOWLEDGE ACCEPTANCE OF EXPLAINED TERMS.